The Fairmont Empress

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this Edwardian hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining

Enjoy American cuisine at Q at the Empress, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Renovations

This property is closed from January 3 2021 to March 31 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Business Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has facilities measuring 22600 square feet (2100 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle.

Rooms

Make yourself at home in one of the 464 air-conditioned rooms featuring minibars and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.1 km / 0.1 mi
Greater Victoria Visitors & Convention Bureau - 0.1 km / 0.1 mi
Miniature World - 0.2 km / 0.1 mi
Maritime Museum of British Columbia - 0.2 km / 0.1 mi
Victoria Bug Zoo - 0.3 km / 0.2 mi
Victoria Conference Centre - 0.3 km / 0.2 mi
Royal BC Museum - 0.3 km / 0.2 mi
British Columbia Parliament Building - 0.3 km / 0.2 mi
The Robert Bateman Centre - 0.3 km / 0.2 mi
Thunderbird Park - Royal BC Museum - 0.4 km / 0.3 mi
Open Space Arts Center - 0.4 km / 0.3 mi
Victoria Harbour - 0.4 km / 0.3 mi
Bay Centre - 0.5 km / 0.3 mi
Legislative Assembly of British Columbia - 0.5 km / 0.3 mi
Greater Victoria Public Library - 0.5 km / 0.3 mi

The nearest airports are:
Victoria Intl. Airport (YYJ) - 26.5 km / 16.5 mi
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi
Roche Harbor, WA (RCE) - 81.1 km / 50.4 mi
Friday Harbor, WA (FRD) - 67.8 km / 42.1 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 65.6 km / 40.8 mi

The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Location

Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and Victoria Bug Zoo. This 4-star hotel is 0.3 mi (0.5 km) from British Columbia Parliament Building and 0.4 mi (0.6 km) from Victoria Harbour.

Headline

Near Miniature World

Featured Amenities

Number of restaurants - 2
Indoor pool
Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Conference space size (meters) - 2100
Limo or Town Car service available
WiFi (surcharge)

See all

See Rooms Available

Featured Amenities

Number of restaurants - 2
Indoor pool
Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Conference space size (meters) - 2100
Limo or Town Car service available
WiFi (surcharge)
Designated smoking areas
Assistive listening devices available
In-room accessibility
Tours/ticket assistance
Accessible bathroom
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Airport transportation (surcharge)
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Bar/lounge
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Food and water bowls
Express check-in
Meeting rooms
Spa tub
Health club
Spa treatment room(s)
Garden
Picnic area
Free newspapers in lobby
Full-service spa
Wedding services
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Spa services on site
Safe-deposit box at front desk
Hiking/biking trails nearby
Sauna
Conference space
Self parking (surcharge)
Valet parking (surcharge)
ATM/banking
Conference space size (feet) - 22600
Concierge services
24-hour business center

View Map

721 Government St, Victoria, V8W1W5, British Columbia, CANADA

1-250-384-8111

View Map

More about The Fairmont Empress

Amenities

Dining

Renovations

Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Business Amenities

Rooms

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Location

Headline

Near Miniature World

Number of restaurants - 2
Indoor pool
Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Conference space size (meters) - 2100
Limo or Town Car service available
WiFi (surcharge)
Designated smoking areas
Assistive listening devices available
In-room accessibility
Tours/ticket assistance
Accessible bathroom
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Airport transportation (surcharge)
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Bar/lounge
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Food and water bowls
Express check-in
Meeting rooms
Spa tub
Health club
Spa treatment room(s)
Garden
Picnic area
Free newspapers in lobby
Full-service spa
Wedding services
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Spa services on site
Safe-deposit box at front desk
Hiking/biking trails nearby
Sauna
Conference space
Self parking (surcharge)
Valet parking (surcharge)
ATM/banking
Conference space size (feet) - 22600
Concierge services
24-hour business center

Check-in - Begin Time

4:00 PM

Check-in - End Time

anytime

Check-in - Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

Check-in - Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-in - Min Age

Check-out - Time

11:00 AM

Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
Airport shuttle fee: CAD 25.00 per person (one-way)
Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
Self parking fee: CAD 33.00 per day
Valet parking fee: CAD 33.00 per day (in/out privileges)
Pet fee: CAD 25 per accommodation, per night
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies - Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
Enhanced food service safety measures are in place.

Hotel

Number of restaurants - 2
Indoor pool
Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Conference space size (meters) - 2100
Limo or Town Car service available
WiFi (surcharge)
Designated smoking areas
Assistive listening devices available
In-room accessibility
Tours/ticket assistance
Accessible bathroom
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Airport transportation (surcharge)
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Bar/lounge
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Food and water bowls
Express check-in
Meeting rooms
Spa tub
Health club
Spa treatment room(s)
Garden
Picnic area
Free newspapers in lobby
Full-service spa
Wedding services
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Spa services on site
Safe-deposit box at front desk
Hiking/biking trails nearby
Sauna
Conference space
Self parking (surcharge)
Valet parking (surcharge)
ATM/banking
Conference space size (feet) - 22600
Concierge services
24-hour business center

Check-in - Begin Time

4:00 PM

Check-in - End Time

anytime

Check-in - Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

Check-in - Special Instructions

Check-in - Min Age

Check-out - Time

11:00 AM

Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
Airport shuttle fee: CAD 25.00 per person (one-way)
Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
Self parking fee: CAD 33.00 per day
Valet parking fee: CAD 33.00 per day (in/out privileges)
Pet fee: CAD 25 per accommodation, per night
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies - Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
Enhanced food service safety measures are in place.

The Fairmont Empress

Featured Amenities

Featured Amenities

Pay in instalments over 6 months for purchases up to $4,000 NZD using Humm!

Hotel

Travel now. Pay later.