Sansuiso

Check-in - Begin Time

3:00 PM

Check-in - End Time

7:00 PM

Check-in - Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Japanese futons are provided based on the number of adults in the reservation.

Check-in - Special Instructions

The front desk is open daily from 7:30 AM - midnight. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Check-in - Min Age

18

Check-out - Time

10:00 AM

Fees - Mandatory

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Policies - Know Before You Go

• This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
• Enhanced food service safety measures are in place.