Novotel Surabaya Hotel & Suites

5
4 Star Hotel

Amenities

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.


Dining

Enjoy a meal at Janggala Restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Rooms

Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mpu Tantular Museum - 0.9 km / 0.5 mi
Surabaya Zoo - 1.1 km / 0.7 mi
Royal Plaza Surabaya - 1.9 km / 1.2 mi
Surabaya Town Square - 2 km / 1.2 mi
Sharp Bamboo Monument - 3.5 km / 2.2 mi
Ciputra World Mall - 3.6 km / 2.2 mi
Joko Dolog Statue - 4.1 km / 2.5 mi
Grahadi - 4.2 km / 2.6 mi
Submarine Monument (Monumen Kapal Selam) - 4.2 km / 2.6 mi
Tunjungan Plaza - 4.3 km / 2.6 mi
Surabaya Plaza Shopping Mall - 4.5 km / 2.8 mi
Grand City Surabaya - 4.7 km / 2.9 mi
World Trade Centre - 4.7 km / 2.9 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 4.8 km / 3 mi
Cheng Hoo Mosque - 5.7 km / 3.6 mi

The preferred airport for Novotel Surabaya Hotel & Suites is Surabaya (SUB-Juanda) - 14.6 km / 9.1 mi


Location

With a stay at Novotel Surabaya Hotel & Suites in Surabaya (Wonokromo), you'll be within a 10-minute drive of Surabaya Zoo and Royal Plaza Surabaya. This 4-star hotel is 1.8 mi (3 km) from Surabaya Town Square and 2.6 mi (4.2 km) from Surabaya Plaza Shopping Mall.


Headline

Near Surabaya Zoo

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Featured Amenities

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Poolside bar
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Ballroom

Travlr tips

  • "https://www.travlr.com/details/novotel-surabaya-hotel-suites-830806"
place
Jalan Ngagel No 173-175, Surabaya, 60246, East Java, INDONESIA
phone
62-31-501 8900

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More about Novotel Surabaya Hotel & Suites

Amenities

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.


Dining

Enjoy a meal at Janggala Restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Rooms

Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mpu Tantular Museum - 0.9 km / 0.5 mi
Surabaya Zoo - 1.1 km / 0.7 mi
Royal Plaza Surabaya - 1.9 km / 1.2 mi
Surabaya Town Square - 2 km / 1.2 mi
Sharp Bamboo Monument - 3.5 km / 2.2 mi
Ciputra World Mall - 3.6 km / 2.2 mi
Joko Dolog Statue - 4.1 km / 2.5 mi
Grahadi - 4.2 km / 2.6 mi
Submarine Monument (Monumen Kapal Selam) - 4.2 km / 2.6 mi
Tunjungan Plaza - 4.3 km / 2.6 mi
Surabaya Plaza Shopping Mall - 4.5 km / 2.8 mi
Grand City Surabaya - 4.7 km / 2.9 mi
World Trade Centre - 4.7 km / 2.9 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 4.8 km / 3 mi
Cheng Hoo Mosque - 5.7 km / 3.6 mi

The preferred airport for Novotel Surabaya Hotel & Suites is Surabaya (SUB-Juanda) - 14.6 km / 9.1 mi


Location

With a stay at Novotel Surabaya Hotel & Suites in Surabaya (Wonokromo), you'll be within a 10-minute drive of Surabaya Zoo and Royal Plaza Surabaya. This 4-star hotel is 1.8 mi (3 km) from Surabaya Town Square and 2.6 mi (4.2 km) from Surabaya Plaza Shopping Mall.


Headline

Near Surabaya Zoo

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Poolside bar
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Spa tub
  • Wheelchair-accessible registration desk
  • Designated smoking areas
  • Well-lit path to entrance
  • Garden
  • Picnic area
  • In-room accessibility
  • Coffee shop or café
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis court
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Bar/lounge
  • Spa services on site
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Children's pool
  • Sauna
  • Elevator
  • Fitness facilities
  • Computer station
  • Terrace
  • Pool sun loungers
  • Concierge services

Check-in - Begin Time

2:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.


Check-in - Min Age

18


Check-out - Time

12:00 PM


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 130000 for adults and IDR 65000 for children (approximately)
  • Airport shuttle fee: IDR 286000 per vehicle (one way)
  • Rollaway bed fee: IDR 210744.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Hotel

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Poolside bar
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Spa tub
  • Wheelchair-accessible registration desk
  • Designated smoking areas
  • Well-lit path to entrance
  • Garden
  • Picnic area
  • In-room accessibility
  • Coffee shop or café
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis court
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Bar/lounge
  • Spa services on site
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Children's pool
  • Sauna
  • Elevator
  • Fitness facilities
  • Computer station
  • Terrace
  • Pool sun loungers
  • Concierge services


Check-in - Begin Time

2:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.


Check-in - Min Age

18


Check-out - Time

12:00 PM


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 130000 for adults and IDR 65000 for children (approximately)
  • Airport shuttle fee: IDR 286000 per vehicle (one way)
  • Rollaway bed fee: IDR 210744.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.