Nairobi Serena Hotel


Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Enjoy international cuisine at Cafe Magreb Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.


Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 4844 square feet (450 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Rooms

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Central Park - 0.4 km / 0.2 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Teleposta Towers - 0.6 km / 0.4 mi
Uhuru Park - 0.7 km / 0.4 mi
University of Nairobi - 0.8 km / 0.5 mi
National Assembly Building - 0.9 km / 0.6 mi
City Market - 1 km / 0.6 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
Parliament Building - 1.1 km / 0.7 mi
City Hall - 1.1 km / 0.7 mi
City Square - 1.2 km / 0.8 mi
Jeevanjee Gardens - 1.3 km / 0.8 mi
Kenyatta International Convention Centre - 1.3 km / 0.8 mi
Kenya Railway Golf Club - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi

The nearest airports are:
Jomo Kenyatta Intl. Airport (NBO) - 17.6 km / 10.9 mi
Nairobi (WIL-Wilson) - 5 km / 3.1 mi

The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).


Location

With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, just a 5-minute walk from Central Park and 6 minutes by foot from Nairobi Gallery. This 5-star hotel is 0.5 mi (0.8 km) from University of Nairobi and 0.5 mi (0.8 km) from Teleposta Towers.


Headline

Near City Market

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Featured Amenities

  • Free self parking
  • Free WiFi
  • Number of restaurants - 3
  • Outdoor pool
  • Poolside bar
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
place
Kenyatta Avenue / Processional Way, Nairobi, KENYA
phone
254-202-822000

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More about Nairobi Serena Hotel

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Enjoy international cuisine at Cafe Magreb Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.


Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 4844 square feet (450 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Rooms

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Central Park - 0.4 km / 0.2 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Teleposta Towers - 0.6 km / 0.4 mi
Uhuru Park - 0.7 km / 0.4 mi
University of Nairobi - 0.8 km / 0.5 mi
National Assembly Building - 0.9 km / 0.6 mi
City Market - 1 km / 0.6 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
Parliament Building - 1.1 km / 0.7 mi
City Hall - 1.1 km / 0.7 mi
City Square - 1.2 km / 0.8 mi
Jeevanjee Gardens - 1.3 km / 0.8 mi
Kenyatta International Convention Centre - 1.3 km / 0.8 mi
Kenya Railway Golf Club - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi

The nearest airports are:
Jomo Kenyatta Intl. Airport (NBO) - 17.6 km / 10.9 mi
Nairobi (WIL-Wilson) - 5 km / 3.1 mi

The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).


Location

With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, just a 5-minute walk from Central Park and 6 minutes by foot from Nairobi Gallery. This 5-star hotel is 0.5 mi (0.8 km) from University of Nairobi and 0.5 mi (0.8 km) from Teleposta Towers.


Headline

Near City Market

  • Free self parking
  • Free WiFi
  • Number of restaurants - 3
  • Outdoor pool
  • Poolside bar
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 8
  • Conference space size (meters) - 450
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • Designated smoking areas
  • Garden
  • In-room accessibility
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Golf caddy
  • Luggage storage
  • Express check-out
  • Swim-up bar
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Bar/lounge
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Laundry facilities
  • Children's pool
  • Sauna
  • Steam room
  • Elevator
  • Fitness facilities
  • Conference space
  • Hair salon
  • Terrace
  • Conference space size (feet) - 4844
  • Concierge services

Check-in - Begin Time

12:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts Visa, Mastercard, American Express, and Barclaycard; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.


Check-out - Time

10:00 AM


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3547 per person (approximately)
  • Airport shuttle fee: KES 4000 per person (one way)
  • Early check-in fee: 75 percent of room rate (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out fee: 75 percent of room rate (subject to availability)
  • Rollaway bed fee: KES 10200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Hotel

  • Free self parking
  • Free WiFi
  • Number of restaurants - 3
  • Outdoor pool
  • Poolside bar
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 8
  • Conference space size (meters) - 450
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • Designated smoking areas
  • Garden
  • In-room accessibility
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Golf caddy
  • Luggage storage
  • Express check-out
  • Swim-up bar
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Bar/lounge
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Laundry facilities
  • Children's pool
  • Sauna
  • Steam room
  • Elevator
  • Fitness facilities
  • Conference space
  • Hair salon
  • Terrace
  • Conference space size (feet) - 4844
  • Concierge services


Check-in - Begin Time

12:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts Visa, Mastercard, American Express, and Barclaycard; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.


Check-out - Time

10:00 AM


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3547 per person (approximately)
  • Airport shuttle fee: KES 4000 per person (one way)
  • Early check-in fee: 75 percent of room rate (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out fee: 75 percent of room rate (subject to availability)
  • Rollaway bed fee: KES 10200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).