Mercure Carcassonne la Cite Hotel


Amenities

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.


Dining

Satisfy your appetite for lunch or dinner at La Vicomte, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


National Ratings

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.


Business Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.


Rooms

Make yourself at home in one of the 80 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Chateau Comtal - 0.3 km / 0.2 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Carcassonne Medieval City - 0.4 km / 0.3 mi
Aude Gate - 0.6 km / 0.4 mi
Basilica of St. Nazaire and St. Celse - 0.7 km / 0.5 mi
Basilica of Saint-Nazaire - 0.9 km / 0.5 mi
Pont-Neuf de Carcassonne - 1.1 km / 0.7 mi
Place Carnot - 1.8 km / 1.1 mi
St. Vincent Church - 2.1 km / 1.3 mi
Parc du Père Noël - 2.1 km / 1.3 mi
Canal du Midi Harbor Master's Office - 2.2 km / 1.4 mi
Tennis Asptt Carcassonne - 2.3 km / 1.4 mi
Parc Australien - 3.9 km / 2.4 mi
Carcassonne Golf - 4.2 km / 2.6 mi
Saint-Jean Locks - 4.6 km / 2.8 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 8.4 km / 5.2 mi
Castres (DCM-Mazamet) - 60.7 km / 37.7 mi

The preferred airport for Mercure Carcassonne la Cite Hotel is Carcassonne (CCF-Pays Cathare).


Location

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. This 4-star hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.6 mi (0.9 km) from Basilica of St. Nazaire and St. Celse.


Headline

Near Chateau Comtal

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Featured Amenities

  • Free self parking
  • Free WiFi
  • Restaurant
  • Swimming pool
  • Outdoor seasonal pool
  • Poolside bar
  • Dry cleaning/laundry service
  • Uncovered parking
place
18, Rue Camille Saint-Saens, Carcassonne, 11000, Aude, FRANCE
phone
33-04-68119282

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More about Mercure Carcassonne la Cite Hotel

Amenities

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.


Dining

Satisfy your appetite for lunch or dinner at La Vicomte, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


National Ratings

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.


Business Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.


Rooms

Make yourself at home in one of the 80 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Chateau Comtal - 0.3 km / 0.2 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Carcassonne Medieval City - 0.4 km / 0.3 mi
Aude Gate - 0.6 km / 0.4 mi
Basilica of St. Nazaire and St. Celse - 0.7 km / 0.5 mi
Basilica of Saint-Nazaire - 0.9 km / 0.5 mi
Pont-Neuf de Carcassonne - 1.1 km / 0.7 mi
Place Carnot - 1.8 km / 1.1 mi
St. Vincent Church - 2.1 km / 1.3 mi
Parc du Père Noël - 2.1 km / 1.3 mi
Canal du Midi Harbor Master's Office - 2.2 km / 1.4 mi
Tennis Asptt Carcassonne - 2.3 km / 1.4 mi
Parc Australien - 3.9 km / 2.4 mi
Carcassonne Golf - 4.2 km / 2.6 mi
Saint-Jean Locks - 4.6 km / 2.8 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 8.4 km / 5.2 mi
Castres (DCM-Mazamet) - 60.7 km / 37.7 mi

The preferred airport for Mercure Carcassonne la Cite Hotel is Carcassonne (CCF-Pays Cathare).


Location

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. This 4-star hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.6 mi (0.9 km) from Basilica of St. Nazaire and St. Celse.


Headline

Near Chateau Comtal

  • Free self parking
  • Free WiFi
  • Restaurant
  • Swimming pool
  • Outdoor seasonal pool
  • Poolside bar
  • Dry cleaning/laundry service
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Parking (limited spaces)
  • Express check-in
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Garden
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Luggage storage
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Computer station
  • Terrace
  • Pool sun loungers

Check-in - Begin Time

3:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-in - Min Age

18


Check-out - Time

12:00 PM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 8:30 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Hotel

  • Free self parking
  • Free WiFi
  • Restaurant
  • Swimming pool
  • Outdoor seasonal pool
  • Poolside bar
  • Dry cleaning/laundry service
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Parking (limited spaces)
  • Express check-in
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Garden
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Luggage storage
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Computer station
  • Terrace
  • Pool sun loungers


Check-in - Begin Time

3:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-in - Min Age

18


Check-out - Time

12:00 PM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 8:30 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).