Hotel Jen Penang by Shangri-La


Amenities

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.


Renovations

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities


Business Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Rooms

Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

KOMTAR - 0.2 km / 0.1 mi
1st Avenue Mall - 0.2 km / 0.1 mi
The Top at Komatar - 0.3 km / 0.2 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Prangin Mall - 0.4 km / 0.2 mi
Kidland Penang - 0.4 km / 0.2 mi
Penang Times Square - 0.5 km / 0.3 mi
Malaya Bicycle Museum - 0.6 km / 0.4 mi
Sun Yat Sen Museum - 0.7 km / 0.4 mi
Pasar Chowrasta - 0.7 km / 0.4 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Studio Howard - 0.9 km / 0.6 mi
Penang Vintage Toy Museum - 0.9 km / 0.6 mi

The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.5 km / 10.8 mi


Location

With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from KOMTAR and within a 5-minute walk of 1st Avenue Mall. This 4-star hotel is 0.5 mi (0.8 km) from Prangin Mall.


Headline

Near Kidland Penang

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Featured Amenities

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
place
Magazine Road, George Town, 10300, Penang, MALAYSIA
phone
60-4-262 26 22

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More about Hotel Jen Penang by Shangri-La

Amenities

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.


Renovations

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities


Business Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Rooms

Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

KOMTAR - 0.2 km / 0.1 mi
1st Avenue Mall - 0.2 km / 0.1 mi
The Top at Komatar - 0.3 km / 0.2 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Prangin Mall - 0.4 km / 0.2 mi
Kidland Penang - 0.4 km / 0.2 mi
Penang Times Square - 0.5 km / 0.3 mi
Malaya Bicycle Museum - 0.6 km / 0.4 mi
Sun Yat Sen Museum - 0.7 km / 0.4 mi
Pasar Chowrasta - 0.7 km / 0.4 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Studio Howard - 0.9 km / 0.6 mi
Penang Vintage Toy Museum - 0.9 km / 0.6 mi

The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.5 km / 10.8 mi


Location

With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from KOMTAR and within a 5-minute walk of 1st Avenue Mall. This 4-star hotel is 0.5 mi (0.8 km) from Prangin Mall.


Headline

Near Kidland Penang

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free wired Internet
  • Limo or Town Car service available
  • Designated smoking areas
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Bar/lounge
  • Laundry facilities
  • Elevator
  • Covered parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Garden
  • Wedding services
  • 24-hour health club
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Children's pool
  • Sauna
  • Steam room
  • Hair salon
  • Computer station
  • Wheelchair accessible path of travel
  • Concierge services

Check-in - Begin Time

3:00 PM


Check-in - End Time

6:00 AM


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts Visa, Mastercard, American Express, JCB International, Preferential Card, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.


Check-in - Special Instructions

Front desk staff will greet guests on arrival. The club lounge is currently closed until further notice. Guests booked in club rooms receive benefits at the lobby lounge. Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.


Check-in - Min Age

18


Check-out - Time

12:00 PM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 33 for adults and MYR 20 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Hotel

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free wired Internet
  • Limo or Town Car service available
  • Designated smoking areas
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Bar/lounge
  • Laundry facilities
  • Elevator
  • Covered parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Garden
  • Wedding services
  • 24-hour health club
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Children's pool
  • Sauna
  • Steam room
  • Hair salon
  • Computer station
  • Wheelchair accessible path of travel
  • Concierge services


Check-in - Begin Time

3:00 PM


Check-in - End Time

6:00 AM


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts Visa, Mastercard, American Express, JCB International, Preferential Card, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.


Check-in - Special Instructions

Front desk staff will greet guests on arrival. The club lounge is currently closed until further notice. Guests booked in club rooms receive benefits at the lobby lounge. Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.


Check-in - Min Age

18


Check-out - Time

12:00 PM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 33 for adults and MYR 20 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.