Best Western Hotel Cappello D'Oro

Check-in - Begin Time

2:00 PM

Check-in - End Time

5:30 AM

Check-in - Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in - Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations. Guests requiring an invoice must state this at the time of reservation and provide all the necessary details. BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

Check-in - Min Age

18

Check-out - Time

12:00 PM

Fees - Mandatory

You'll be asked to pay the following charges at the property:

• A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
• Tourism fee: EUR 4 per person, per night

We have included all charges provided to us by the property.

Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: between EUR 5.00 and EUR 15.00 per person (approximately)
• Self parking fee: EUR 22 per day
• Pet fee: EUR 15 per accommodation, per day
• Spa fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies - Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and through room service.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).